Terms of service

Overview

This website is operated by Lauven. Throughout the site, the terms "we," "us," and "our" refer to Lauven. Lauven offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, customers, vendors, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. Your continued use of the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

Section 1 – Online Store Terms

By agreeing to these Terms of Service, you confirm you are at least 18 years of age or that you have given consent for any minor dependents to use this website. You may not use our products for illegal or unauthorised purposes, nor may you violate any laws in your jurisdiction, including but not limited to copyright laws. You must not transmit any malicious code. A breach of any Terms may result in immediate termination of your Services.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card data) may be transferred unencrypted over networks and adapted to technical requirements of connecting devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without express written permission from us.

Section 3 – Accuracy, Completeness, and Timeliness of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The content is for general information only and should not be relied on solely for decision-making. Historical information may be present for reference. We may update this site at any time but are not obligated to do so.

Section 4 – Modifications to the Service and Prices

Prices are subject to change without notice. We may modify or discontinue the Service at any time without liability.

Section 5 – Products or Services

Products or services may be available exclusively online. These may have limited quantities and are subject to our Return & Refund Policy. We aim to display product colours and images accurately but cannot guarantee device display accuracy. We reserve the right to limit product sales, quantities, or services, discontinue products, or modify descriptions or pricing at our sole discretion. We do not guarantee product quality will meet your expectations.

Section 6 – Accuracy of Billing and Account Information

We may refuse or limit any order, especially those placed with identical customer, card, or shipping details. You agree to provide current, complete, and accurate purchase and account information. For details, see our Return & Refund Policy.

Section 7 – Optional Tools

We may provide access to third-party tools "as is" and "as available" without warranties. Use of these tools is at your own discretion and risk. New features or services will also be subject to these Terms.

Section 8 – Third-Party Links

Third-party links may direct you to sites we are not affiliated with. We are not liable for third-party content, services, or transactions. Review third-party policies before engaging with them.

Section 9 – User Comments, Feedback, and Other Submissions

You grant us unrestricted rights to use, edit, and publish any submissions you provide. We are not obligated to keep comments confidential or compensate for them. You are solely responsible for your submissions and their legality.

Section 10 – Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 – Errors, Inaccuracies, and Omissions

We may correct errors, inaccuracies, or omissions without prior notice, even after an order is submitted.

Section 12 – Prohibited Uses

You may not use our site or content for unlawful purposes, to violate rights, upload malicious code, collect data unlawfully, or engage in other prohibited conduct. Violations may lead to service termination.

Section 13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee uninterrupted, secure, or error-free Service. The Service and products are provided "as is" and "as available." VINTEX GROUP LIMITED and affiliates are not liable for damages resulting from use of the Service or products, including errors, omissions, or losses, even if advised of their possibility. Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.

Section 14 – Indemnification

You agree to indemnify and hold VINTEX GROUP LIMITED, affiliates, and partners harmless from claims or demands arising from your breach of these Terms or violation of laws or rights of others.

Section 15 – Severability

If any provision of these Terms is found unlawful, void, or unenforceable, it will still be enforceable to the fullest extent permitted, and unenforceable portions will be severed without affecting the remaining terms.

Section 16 – Termination

Obligations before termination survive. You may terminate by notifying us. We may terminate at our discretion if you breach these Terms, and you will remain liable for due amounts.

Section 17 – Entire Agreement

These Terms, along with posted policies, constitute the entire agreement between you and us, superseding prior agreements or communications.

Section 18 – Governing Law

These Terms and any related agreements are governed by the laws of Hong Kong Special Administrative Region (Hong Kong SAR). Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong SAR.

Section 19 – Changes to Terms of Service

You can review the latest Terms on this page. We may update these Terms at any time by posting updates to our site. Continued use constitutes acceptance.

Registered Company: VINTEX GROUP LIMITED

Business Registration number: 79746374

Registered Address: Unit 2A, 17/F Glenealy Tower, No.1 Glenealy Central, Hong Kong

Contact: help@lauven.co