Shipping policy

At Lauven, we are committed to providing an exceptional shopping experience, including clear and reliable shipping for all our customers. We proudly offer free shipping on all orders worldwide.

Shipping Locations

We ship worldwide, including Europe, North America, Asia, and beyond with the global logistics platform WhatsShip.

Delivery Times

Order Cutoff Time: 2:00 PM (GMT). Orders placed after this time will be processed the next business day.
Order Handling Time: 1–2 business days (Monday to Friday)
Transit Time: 4–7 business days (Monday to Friday)
Estimated Delivery Time: 5–9 business days from the date of order

Please note that international shipments may occasionally experience delays due to customs processing.

Shipping Costs

All orders qualify for free shipping worldwide — no minimum order required.

Delivery Issues

If you experience any issues such as delivery delays or a lost package, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely.

Tracking Your Order

Once your order has been dispatched, you will receive an email with a tracking number. You can monitor your shipment using the link in your email or by visiting our Track Order page.

Questions?

For more details, visit our FAQs page or contact our customer support team.